Frequently Asked Questions

Payments & Safety

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, American Express, Disocver, Dinners Club, Shop Pay, Paypal, Google Pay and ApplePay.

Shipping & Delivery

How long does it take to get my products?

We offer standard shipping across United States. All orders are processed within 1 business day and delivered within 3-8 business days.

How much does it cost?

Shipping rates can vary depending on your region and are calculated at checkout.

Do you ship internationally?

We currently only ship our products across United States. Please reach out for a custom quote for international orders.

Returns & Refunds

Do you offer refunds?

Yes, we offer full and partial refunds.

Please inquire for more information about our Refund policy.

How long after I complete a purchase can I ask for a refund?

A refund request can be submitted within a month after the purchase is made.

How long does it take to process a refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

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